With retail at our heart you won’t be surprised that understanding how our work impacts your business is really important to us. One of the early discussions you’ll have with us is around commercial success.

We’re also an IPA agency which means we have demonstrated our commitment to effectiveness in order to become a member. And the IPA gives us access leading training in this area and latest thinking which means are people are the best in the business.

So not only do we track your performance we also track our performance and impact.


Brand Tracking
Employee engagement
NPS


Sales
Lead generation
ROI analysis


NPS framework
Quarterly Reviews

Our commitment to client happiness

We place enormous emphasis on client happiness, it’s one of our values and we measure it quarterly through our ongoing NPS framework. It focuses our mind on the entire TMC experience from day to day interactions to ideas and innovation that drive future success to generating results to hit today’s target sales.

If you’d like to find out how we score and what our clients really think we’d be delighted to share this with you.

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